Search the full day of the log and it will return all errors.From the drop down option, select Protocol Error.There will be another another drop down selection with Information (default). Determine this by going to the Log Viewer>AddFilter, from the drop down option, select Type.However, if the Mac's don't match error is being reported in the WS_FTP Server log for multiple users, or connections from multiple locations, conclude the break in the connection is caused by something in the local network environment. Tip: If there is only one user or IP address that experiences this issue, and there are not any other Network Error in the WS_FTP Server log, conclude the issue is probably caused by something on the client side. This may be Client side or Server side, perhaps even somewhere in-between. The fix for this issue is to update the firmware on your network devices.
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